Thursday, July 23, 2009

Criticism, Cyncism, and or just spitefulness

I just want to set the record straight... I'm not a cynic and I'm not spiteful. I hope the best for the entire UC industry. All of them..including Polycom. I'll have to agree...lately I've had a lot of barbs for Polycom. Its not emotion... its just honest criticism.

And its exactly what Polycom and the others need. Too many people get emotional about business... about the companies..about the products. I learned long ago with Novell, that people actualy get product religion. And anything you say bad about their "company"; you either are the enemy or you just dont get it.

Bad things I say against Polycom...are really.. wow...look at this problem, here's how it could have been handled differently..and here's how they could have succeeded.

The UC industry has been an industry of ups and downs. Look at PictureTel. If the right people would have been involved, if the right people could have made suggestions, if the right people would have listened...that company would still be in business and might have turned into the "Cisco" of the UC industry. But..all those things didn't happen and look what occured.. they died and the carcass was bought by Polycom. It was all avoidable.

Thats partly why this blog is here.

2 comments:

Unknown said...

nobody likes it when you call their baby ugly. But, better teach that kid to sing and dance cuz he is hideous!

daveinsv said...

Jeff,

Polycom has lost significant market share for several years and that means they are obviously failing to execute as well as their competition. Nobody likes to receive honest criticism, but a mature person (and company) will deep down take it to heart and change for the better. Your blog does Polycom a much needed service, so keep up the good work.

Dave

 
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